At Sekkugala Villa, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a reservation, or communicate with us. By using our website or staying with us, you consent to the practices described in this policy.
1. Information We Collect
When you interact with our website or make a booking, we may collect the following
types of information:
a. Personal Information
Information voluntarily provided by you such as your:
* Full name
* Email address
* Phone number
* Country of residence
* Special requests or preferences (e.g., dietary needs, room preferences)
B. Booking and Payment Information
Details required to process your reservation, including:
* Check-in/check-out dates
* Number of guests
* Payment details (securely handled by trusted third-party payment gateways —
we do not store your card information)
C. Browsing Information
When you visit our website, we may automatically collect:
* IP address, browser type, and device details
* Pages visited, duration of visit, and referral sources
* Data collected via cookies or similar tracking technologies (see Section 6 below)
2. How We Use Your Information
We may use the collected information for the following purposes:
* To confirm, process, and manage reservations
* To communicate with guests regarding bookings, inquiries, or special requests
* To personalize your experience, ensuring your comfort and satisfaction during
your stay
* To improve our services and website functionality based on guest feedback and
usage trends
* To send updates, promotional offers, or news about the villa (only if you have
opted in)
* To comply with legal obligations and ensure the safety and security of our guests
and property
3. Information Sharing
We respect your privacy and do not sell or rent your personal information to third
parties. However, we may share limited information in the following cases:
* Service Providers: With trusted partners who assist in managing reservations,
processing payments, providing transport, or maintaining our website — all
bound by confidentiality agreements.
* Legal Requirements: When disclosure is necessary to comply with applicable
laws, regulations, or lawful government requests.
* Business Operations: In case of a business restructuring or change in ownership,
guest information may be transferred under strict confidentiality conditions.
4. Data Security
We use industry-standard security practices to protect your information against
unauthorized access, disclosure, or misuse. All transactions are processed through
secure payment gateways, and sensitive data is transmitted using encrypted
connections.
Please note, however, that no online data transmission or storage system is entirely
secure.
5. Retention of Information
We retain your personal information only for as long as necessary to:
* Complete your booking and stay
* Comply with legal and accounting obligations
* Improve our guest experience
Once your data is no longer required, it will be securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing
experience. Cookies help us:
* Remember your preferences
* Analyze website traffic and improve performance
* Provide relevant offers and content
You can choose to disable cookies through your browser settings, but some features of
the website may not function properly as a result.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
* Access, correct, or update your personal information
* Request deletion of your data
* Withdraw consent for marketing communications
To exercise these rights, please contact us via the details below.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, technical, or
business requirements. The revised policy will be posted on this page with a new “last
updated” date. We encourage you to review it regularly.
9. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how we
handle your personal information, please contact us at:
Sekkugala Villa
Email: info@sekkugalavilla.com
Phone: +94766456677
Address: “Poloyamoderawatte”, Kathaluwa, Ahangama, Sri Lanka]